About Travel Tech
Travel Tech is an independent, veteran-owned IT Managed Services Provider located in Huntsville, Alabama.
Mission Statement
Travel Tech delivers comprehensive IT solutions with a commitment to building long-term partnerships through personal service and relentless customer response.
Core Values
Integrity
We are honored and humbled that our clients trust us with their most critical operational asset and will always do what’s in their best interest.
Extra Mile
Technical Excellence
Expertly matching the right technologies and systems to the client’s environment to build lasting, optimized solutions energizes the Travel Tech team.
Partnerships
By developing true partnerships with our clients, we build and manage their IT infrastructure so they can focus on achieving their business goals.
The Anatomy of a Partnership
A familiar parable…with a fairytale ending
It often starts when your business has a major IT problem, or potential problem…or maybe just a good scare. Maybe your in-house IT professional (or more likely, IT enthusiast) recently left the company and you haven’t got around to hiring a new one. You have a good business, and it’s growing. With growth comes challenges, and in the midst of all that, investing in IT infrastructure, tools, best practices and staff always seems to get placed on the backburner.
Then a major IT problem occurs, and you just got a wakeup call.
Suddenly, weighty issues like data breaches, ransomware attacks, phishing scams and lost data have been promoted to the front burner. That’s when you call us.
“Because of a hosting issue, our company email somehow got blacklisted. We were dead in the water when we called in Travel Tech. They had us back up and running the same day. We now rest easy and are able to focus on our own business because Travel Tech manages all of our IT operations.”
Bill Neiland
Managing Partner, Active8 Communications
Most of our best customers have come to us from a scenario just like that.
Travel Tech was built on and is driven by going the extra mile for our customers. Even though the panicked person on the other end of that phone may not be our customer yet, we treat them like they are. We immediately scramble our resources to assess and stabilize their environment, so they can get their operations back online while we make recommendations on long-term, scalable solutions that will support and prevent this situation from ever reoccurring.
As soon as Travel Tech starts working for you, our core values are on full display.
We are always going to do and recommend what’s in your best interest (integrity). We won’t stop until you’re online with normal operations, equipped to pursue your own mission (extra mile). Our team will assemble the best tools and solutions for your needs (technical excellence). We clearly understand our role in your organization, no matter how big or small, and play it with serious gusto (partnership).
As Will Rogers might have said:
“A company with a critical IT limitation is just a partner and friend we haven’t met yet.”
Travel Tech History
Travel Tech was formed as a merger of two established information technology companies. After working independently and successfully for several years, Ben Crow and Derek Gray discovered they shared a common passion for customer service and solving client problems with technology. They joined forces in 2022, and Travel Tech was born. With a focus on helping businesses optimize their IT infrastructure, Travel Tech has enjoyed significant growth over the last several years with clients throughout the southeastern United States in a number of industries, including medical and eyecare, law firms, manufacturing and industrial companies, defense contractors and technology companies.
The secret to our success?
Travel Tech only thrives when our customers thrive. Nothing is more satisfying than supporting and playing a significant role in the growth and success of our customers.
Comprehensive Services
Travel Tech offers a full range of IT solutions, tailored to fit our clients’ needs, goals and budgets.
Ultra-Responsive
We take the trust our clients place in us seriously. We understand the critical role we play. We are always accessible and always respond.
Partnerships
We value long-term partnerships over short-term revenues.
Travel Tech Team
